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Active Listening: 7 Don’ts of Active Listening

Remember the last time you were in a coaching session or conversation with a direct report and completely zoned out? As you resurfaced from your mental fog, you had no idea what the person was saying or how to respond. You scrambled as you tried to figure out what you may have heard them say before you lost focus. A lot has been written about the do’s of listening. Here are a few of the don’ts. Elimination of just one of these will have a profound impact on your relationships. Don’t anticipate what they will say. Doing this can entirely derail us from actually hearing what the person is saying. If we anticipate the future, we can end up directing the conversation to an area where we thought

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