Coaching Basics
Useful ROI References

Anderson, Dianna, and Anderson, Merrill. Coaching That Counts: Harnessing the Power of Leadership Coaching to Deliver Strategic Value. Boston: Butterworth-Heinemann, 2004.

O’Neill, Mary Beth. “An ROI Method for Executive Coaching: Have the Client Convince the Coach of the Return on the Investment.” International Journal of Coaching in Organizations. To be published in February 2005.

Peterson, D.B. & Kraiger, K. ”A practical guide to evaluating coaching: Translating state-of-the-art techniques to real world.” In J.E. Edwards, J.C. Scott, & N.S. Raju (Eds), The Human Resources Program-evaluation Handbook (pp. 262-282). Thousand Oaks, CA: Sage. 2004.

Phillips, Jack, Ph.D and Phillips, Patricia. “Measuring ROI in executive coaching.” Executive Coach Magazine. 2004, Spring, pp. 18-21.

Phillips, Patricia. The Bottomline on ROI. Atlanta: CEP Press, 2002.

Pomerantz, Suzi. “Return on Investment (ROI).” Case study for selling the benefits of executive coaching. Contact Suzi at suzi@innovativeleader.com.

Tobin, Daniel. “The Fallacy of ROI Calculations.” Corporate Learning Strategies. 1998. DanielTobin@att.net.